Far too often we hear people say ‘been there and done it’, this guy has been there and done it many times. Malcolm Hewitt has been an entrepreneur; he has been in management, but most of all he has been a leader. When it comes to leadership, talk is cheap, but Malcolm has real war stories and real case studies, culled from his time at Mars to Sealink Ferries, culminating with his time helping to change the culture and reshape Barclays Bank as the Managing Director of Sub-Saharan Africa and the Indian Ocean.
He has been able to take an underperforming business and through ‘hands on’ leadership and his commitment to developing local talent, delivered ground breaking results. His life long obsession with customer services has left a legacy of a ‘can-do’ culture that attracts and retains only the top local talent.
Malcolm describes himself as: A keynote speaker and facilitator at live events.
His specialist topics include: Developing top talent, top people and top teams. Building an emotional connection with customers and colleagues. Make real change happen in your business. Building a great business in sub-Sahara Africa.
Malcolm is largely based in the UK.
What our clients say ...
“They started off slumped in the their seats and finished up leaning forward their elbows on their knees hanging on his every word.” Duncan Highet, CEO – Areff Communications
Unprecedented one on one Leadership Development “What you get from Malcolm is face to face, strong leadership and loads of how to do it - one of the best hours I have ever spent.” Mark Sainsbury, Head of Service Communications–British Telecom.
“He brings a massive shot of adrenaline to your business. Malcolm electrifies audiences. He understands how to motivate a service led organisation”. John Varley, CEO - Barclays
“Malcolm pushes all the right buttons – if you get a chance to hear him speak – clear your diary!” Sue Wright, Chief Executive Officer – NKD Group
“Inspirational case study on a tremendous turnaround story.” Jonathon Bearman, Conference Chairman – African Banking Congress, Sandton Johannesburg
